At Dentistry on Bay, your privacy is important to us. We are committed to protecting your personal health information and handling it responsibly, in compliance with the Personal Health Information Protection Act, 2004 (PHIPA) and all applicable laws.

1. Collection of Personal Health Information

We collect personal health information directly from you or from other healthcare providers involved in your care. This may include:

• Your name, date of birth, contact details, and health card number (if applicable)
• Medical and dental history
• Records of dental visits, treatments, and test results
• Insurance and payment information

We collect only the information necessary to provide you with safe, appropriate, and effective dental care.

2. Use of Personal Health Information

We use your personal health information for the following purposes:

• Diagnosing and delivering dental treatment
• Maintaining accurate and up-to-date health records
• Coordinating care with other healthcare professionals
• Processing dental claims and payments
• Meeting legal, regulatory, and professional standards

3. Disclosure of Personal Health Information

We will not share your information without your consent unless authorized or required by law. Examples of disclosure include:

• Sharing information with other dentists or healthcare providers involved in your treatment
• Submitting claims to your dental insurance provider
• Complying with legal obligations such as court orders or public health requests

4. Safeguarding Your Information

We use administrative, physical, and technological safeguards to protect your information from unauthorized access, disclosure, or misuse. These measures include:

• Secure electronic dental record systems
• Staff training on privacy and confidentiality
• Locked filing systems and access controls

5. Your Rights

You have the right to:

• Access your personal health information and request a copy
• Request corrections to inaccurate or incomplete information
• Withdraw consent for the use or disclosure of your information (subject to legal exceptions)

Requests must be made in writing to our Privacy Officer.

6. Retention and Destruction of Records

We retain your dental records as required by law and regulatory bodies such as the Royal College of Dental Surgeons of Ontario (RCDSO). When records are no longer needed, they are securely destroyed or deleted.

7. Contact Information

If you have any questions, concerns, or requests related to your personal health information, please contact our Privacy Officer:

Dr. H.B. Tuvel
Privacy Officer
Dentistry on Bay
Email: drtuvel@dentistryonbay.com
Phone: 416-968-3013

8. Policy Updates

We may update this policy as required by changes in law or our practice. The most current version will be posted in our office and on our website at www.dentistryonbay.com.

9.  PIPEDA